Case Manager I/II (Merced)

Case Managers provide case management services to targeted demographics per contract requirements. Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual’s and family’s comprehensive needs through communication and resources to promote well-being. 

Qualifications:

1. High School Diploma or GED required.
2. Bachelor's degree in counseling, social work or related field preferred. Will accept equivalent experience.
3. Knowledge of community resources preferred.
4. Cultural sensitivity, awareness and knowledge.
5. Strong Communication Skills
6. Must be 21 years old or over.
7. Bilingual Spanish preferred.
8. A valid California driver’s license with less than two minor moving violations. A valid California driver’s license is required of staff who have regular driving duties, and the driving record must meet the requirements of their position and be approved by the agency’s insurance company.

Essential Job Functions:

1. Operate an agency or personal vehicle for work-related activities which may include, client visits, meetings, trainings, or other agency-related appointments
2. Ensure compliance with driving requirements, including maintaining a valid driver’s license, current vehicle registration, and proof of insurance as required by agency policy.
3. Ability to communicate ideas in oral and written form.
4. Protect and honor individual integrity through confidentiality.
5. Ability to work in a harmonious manner with subordinates, supervisors, and others.
6. Provide parent and staff training.
7. Provide classroom observations.
8. Provide staff consultation and training.
9. Attend Child Success Team meetings and program meetings as needed.
10. Physical, mental and emotional health adequate to perform duties. 

Responsibilities

1. Identify high-risk needs in youth and provide resources and referral information.
2. Provide access, advocacy, resources and linkage to clients.
3. Provide initial screenings and treatment planning for clients.
4. Attend community events, provide outreach services to include identifying areas that need to be strengthened, in addition to setting and reaching targeted goals. May need to work evenings and weekends as needed. 
5. Interact productively within a multi-disciplinary team and other community organizations.
6. Maintain record and tracking systems that meet standards of the agency, The Joint Commission and contract.
7. Must implement program goals and objectives to meet and maintain contractual requirements and productivity.
8. Teach and model appropriate intervention skills for family members. 
9. Delivers education on mental health resources and healthy lifestyles in the community.
10. Administer program measurements tools and surveys to track and report program data and outcomes.
11. Responsible for preventing and controlling infection.
12. Responsible for maintaining a culture of quality and safety.
13. Effectively use de-escalation skills and techniques for crisis prevention
14. Properly administer the C-SSRS to help prevent suicide.

Other:

1. Attend all required meetings and trainings.
2. Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
3. Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
4. Other duties as assigned.