Program Manager – Residential Women’s Treatment Program

CLARE|MATRIX has an exciting and challenging opportunity for a licensed clinician to supervise the provision of substance use disorder and mental health treatment in a trauma informed environment, and with an organization committed to Compassion-Teamwork-Integrity-Empowerment and Adaptability.

The Program Director is responsible for the day-to-day operation and is a key leader in the overall management of the program. He/she develops, manages, reports on and is accountable for the activities of the program and its staff, in their entirety. He/she will also be involved in the intake and recruitment of new clients and promote CLARE|MATRIX by participating in various community activities.

Major Areas of Responsibilities:

• Oversees and manages clinical programs and services.
• Supervision and monitoring of the following includes, but is not limited to:
• Staff Supervision
• Program Participant (client) role modeling and leadership
• Quality Assurance
• Review and approval of participant treatment plans
• Contract Compliance
• Staff Training
• Conduct Staff Meetings
• Participant clinical participation and progress
• Court Liaison
• Attend community meetings
• Work with government monitors and project administrators on contracts
• Monitor the maintenance of files and records in the Outpatient department, including conducting regular audits.
• Prepare all reports for appropriate agencies or contracts and coordinates with CLARE|MATRIX Contract Administrator.
• Collaborate with partner agencies and community members.
• Ensures that individual and family psychotherapy and case management services are being delivered to the individuals served as required.
• Assigns caseloads, evaluates performance for quality assurance, conducts new employee orientation and manages staff development and training.
• Ensures compliance with all federal and state licensing requirements, while internally adhering to all company policies and procedures.
• Ensures appropriate assessments for all clients served.
• Implementation of best practice and emerging practice protocols.
• Design of all staff training.
• Collaboration with CCO on development, tracking and reporting of outcomes of services.
• Performs other related duties and activities as required.

Knowledge, Experience and Skills:

• To perform this job successfully, an individual must be able to perform each essential function successfully. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• MUST possess a current license as an LMFT, LCSW, LPCC, or Psychologist
• Masters degree from an accredited institution is required.
• Should have at least 4 years’ supervisory experience as a Program Manager or equivalent.
• Undergraduate degree required, graduate degree strongly preferred.
• Previous experience managing contracts.
• Experience in working with diverse populations.
• Knowledge of 12-Step Principles.
• Knowledge of Medicare/Medi-Cal, commercial insurance, Covered California and other funding sources, substance abuse population, Los Angeles County Department of Mental Health.
• Computer literate: Microsoft Office, databases, electronic medical records keeping.
• Detail-oriented and ability to work independently when needed.
• Able to plan and manage multiple projects.
• Demonstrated ability to lead and work effectively in a team environment