Temporary Gift Processor

About St. Anthony’s

Founded in 1950, St. Anthony's is the most comprehensive safety net service center in San Francisco, directly providing food, clothing, medical care, addiction recovery services, access to technology, job training, and other critical resources to the community. Every day we support and are supported by thousands of San Franciscans. Everyone who comes through our doors joins the St. Anthony's team and helps us create a future where all people flourish.

Principal Responsibility:

The Advancement Department oversees all fundraising and communications activities for the organization. We inform, inspire and invite people to support the work of St. Anthony’s with both monetary and in-kind donations.  We engage prospective donors and thank our current supporters for their investment in St. Anthony’s.

The Temporary Gift Processor supports the Advancement team during a high-volume fundraising period by accurately processing charitable contributions, maintaining donor records and supporting gift acknowledgement and related administrative functions. Working closely with the Gift Processing and Planned Giving Coordinator, this role requires strong attention to detail, comfort with data-entry work, and the ability to process a high volume of transactions accurately and efficiently. In the spirit of our Franciscan values and heritage, our team provides compassion and care daily. As a steward of healing and social justice, you are expected to meet the following duties:

Essential Duties and Responsibilities:

Program Administration and Operations

• Enter and process charitable gift accurately in Salesforce/NPSP.
• Code gifts to the appropriate campaign, appeal, fund, and source.
• Review gift information for completeness and accuracy and flag discrepancies for follow-up.
• Maintain and update donor records, including contact information and other constituent data.
• Generate and prepare donor acknowledgement letters, tax receipts, and related gift documentation.
• Process outbound mail for the Advancement team and other departments.
• Process tribute and memorial gifts and ensure appropriate notification information is recorded.
• Support gift batching processes/
• Scan, upload, file, and organize gift and donor documentation.
• Assist with returned mail, address updates, duplicate records, and other database-cleanup tasks.
• Provide additional data-entry and administrative support during high-volume year-end fundraising periods.
• Maintain confidentiality when handling donor and financial information.

Teamwork

• Participate in relevant meetings supporting team communication and the program's capacity to fulfill organizational goals and mission.
• Collaboratively works with others to achieve team success.
• Manage stress and pressure situations calmly and responsively. Maintain the capacity to control reactions and awareness of how their behavior or response can impact others.
• Consistently demonstrate integrity while working and representing St. Anthony’s.
• Practice direct, respectful, open, and honest communication with their colleagues. Proactively seeks support from team members or management.
• Demonstrate cooperation with coworkers, management, and the community at large.

Minimum Qualifications:

• Computer proficiency, including Microsoft Windows, Word, and Excel. Experience with Salesforce NPSP or similar CRM software is preferred but not required. Must be willing to learn relevant functions of Salesforce and specific departmental policies and procedures.
• Strong interpersonal, listening, oral, and written communication skills are required.
• Ability to while collaborating with colleagues across the Advancement team.
• Must have excellent organizational and planning skills.
• Ability to handle confidential donor and financial information with discretion.
• Consistent attention to detail and accuracy in all work. Demonstrated capacity for sound judgment and decision-making when necessary.
• Ability to be punctual, reliable, cooperative, and stay team-oriented.
• Commitment to St. Anthony Foundation Statement of Values and a desire to work for a social services agency serving the poor.

St. Anthony’s has a diverse workforce, welcoming all ethnicities, faith backgrounds and worldviews. We are also proudly Catholic. Our Franciscan identity is at the core of our mission, namely to uphold the dignity and value of the human person and lift the spirits of those in need to help create a society in which all person's flourish.

People of color, differently-abled people, LGBTQI+, and folks with lived experience are strongly encouraged to apply.

St. Anthony's is proud to be an Equal Employment Opportunity Employer. We value diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, uniform service membership/veteran status, physical or mental disability, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws.